Customer Support
At Festive & Beyond, we are committed to offering you the best support and ensuring your experience with our digital art is smooth, inspiring, and fulfilling. Whether you need help with your purchase, have a question, or just want to connect, we’re here to assist you with care and dedication.
📩 Contact Us
For any inquiries or assistance, don’t hesitate to reach out to us at:
Email: hello@festivebeyond.com
We aim to respond to all emails within 24–48 hours, offering you the support you need with love and attention.
❓ Frequently Asked Questions (FAQs)
How do I download my purchased digital files?
Once you complete your purchase, you will receive an instant download link via email. You can also access your files anytime through your account on our website.
Will I receive a physical product?
No, all our products are digital downloads. You will not receive a physical item, but you can print the artwork at home or through a professional service.
What are the best printing practices?
For the best results, use high-quality paper (such as matte, glossy, or fine art paper). Set your printer to high resolution for clear, sharp prints. If you prefer a professional result, you can print your artwork at a local print shop or use an online printing service.
Can I use these designs for commercial purposes?
Yes! Our digital art is available for both personal and commercial use. However, redistributing or reselling the files themselves is not permitted.
Where can I print my digital art?
You can print your art at home, through a local print shop, or use an online printing service like Printful, Printify, or VistaPrint.
What are the pixel dimensions and file format of the digital downloads?
Our digital art is available in the following dimensions and formats:
Large Print – 5120 x 5120 px (PNG)
Perfect for wall art, canvas prints, clothing, and more.
What should I do if I have trouble downloading my files?
If you encounter any issues, please reach out to us at 📩 hello@festivebeyond.com, and we’ll be happy to assist you right away.
🔄 Refunds & Policies
As our products are digital downloads, we typically do not offer refunds. However, if you experience any issues with your purchase, please contact us, and we’ll work with you to resolve the situation.
For more information, please review our Refund & Policy Guidelines
If you have any further questions or need personalized support, we are here for you.
Thank you for choosing Festive & Beyond. We are grateful to be part of your journey and look forward to sharing our art with you!